Contact us

About the Postbus

Our customer service center would be happy to answer any additional questions you might have.

Operation hours Hotline:

Monday - Sunday: 06:00 am - 10:00 pm

Deutsche Post Mobility GmbH
Postfach 10 09 73
33509 Bielefeld


(0049) 01806 972797*
*charges apply: EUR 0.20 cents per call/landlines, EUR 0.60 cents per call/mobile phone

0228 / 97 27 27 98

Customer service information

You are not fully satisfied with your last trip? Please do not hesitate to contact our customer service center (see the contact details above) or use our service-form (currently only available in German)..
Information / advice
Get more information about our routes or let our friendly agents help you with the booking of your next journey.
Lost Luggage
Did you leave something behind in the bus or find something that does not belong to you? Please contact our customer service and our agents will be happy to assist you.
Praise / hints
You have a hint for us to advance our processes? Or do you want to say thank you for your last good and safe journey with us? We are looking forward to your message.
Is your bus delayed? Get more details about the latest arrival time with our Live Travel Information.
If you have questions regarding your invoice, please feel free to contact our customer service center. Our agents will be happy to assist you.

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